Frequently Asked Questions
Got questions? We have answers.
Web hosting is the service that makes your website accessible on the internet. It provides server space, bandwidth, and the technology needed to host your files online.
Pick a hosting plan, complete checkout, transfer payment to our bank account and upload the screenshot. We activate your hosting within 30 minutes. You'll receive cPanel + nameserver details on your email.
Yes — 30 days on all shared plans, 45 days on Business and Cloud Enterprise.
Absolutely — upgrade with 1 click from your client area, zero downtime.
Yes, our in-house team is available 24x7x365 via chat, ticket, WhatsApp & phone.
We operate in 8 Tier-IV data centers across Mumbai, Bangalore, Singapore, London, New York, Dallas, Frankfurt & Dubai.
Yes — free Let's Encrypt SSL on every plan, auto-renewing every 90 days.
Currently via bank transfer / UPI / NEFT / IMPS. Upload your payment screenshot at checkout and we activate hosting in 30 minutes. Online card gateways coming soon.
Yes, our migration team handles up to 100 sites for free on Premium & above plans. Zero downtime guaranteed.
Request a refund within the money-back window — no questions asked.
Bank transfer (NEFT/RTGS/IMPS), UPI and Net Banking. International customers can pay via wire transfer.
Renewals are charged 7 days before plan expiry. You can disable auto-renew from your client area.
Yes — invoices are auto-generated for every payment and available in your client area.
Yes — the price you see is the price you pay. No hidden fees, no surprise add-ons.
Yes — all PHP versions from 7.4 to 8.3 are supported with 1-click switching from cPanel.
Yes — use Softaculous in cPanel for 1-click WordPress installs (also Magento, Joomla, Drupal etc.).
Yes — set up any cron job from cPanel. SSH access is available on Premium & above.
SSH is enabled on Premium, Business & all Cloud plans. Open a ticket to activate.